Training Video Download F.A.Qs Sample Applications Resellers Support
HomePage >> F.A.Q >> Network printers are not available on the fax server.(Error Code:KB #9267)
 
Network printers are not available on the fax server(Error Code:KB #9267)


If no network printers are available on the fax server, this usually is a permission problem when ActFax is running as a service, since the ActFax service is executed under the (invisible) LocalSystem user account by default. This user account does not have access to network resources. You can solve this by entering the user name and password of the Administrator user with the menu File / Automatic Startup / Windows Service. Depending on your network configuration you either need to enter your local Administrator user or the Administrator user of the domain.

Depending on the network configuration, logging in as the Administrator user should work with one of the following user names:

  • Administrator
  • \\.\Administrator
  • \\domain\Administrator